Refund on Ticket Sales
Our refund policy for tickets will be offered up until June 1. If this date is passed, we can’t offer you a full refund.
To be eligible for a full refund, you must send an email to Medievalfaefest@gmail.comrequesting the refund and the reason. We require a receipt or proof of purchase. You will need to have the vendor ticket number, your name, address, and phone number you used to purchase the ticket.
MFF cannot refund any items purchased at the event. We are only responsible for the ticket sales.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at medievalfaefest@gmail.com.
Vendors
Our refund policy for tickets will be offered up until June 1. If this date is passed, we can’t offer you a full refund.
To be eligible for a full refund, you must send an email to medievalfaefest@gmail.com requesting the refund and the reason. We require a receipt or proof of purchase. You will need to have the vendor ticket number, your name, address, and phone number you used to purchase the ticket.
MFF cannot refund any items purchased at the event. We are only responsible for the ticket sales.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at medievalfaefest@gmail.com.
